Your Privacy Rights

This Statement of Privacy applies to the www.couragion.com website, web applications, and mobile / tablet apps (the “Products”) and governs data collection and usage. The Products are owned and operated by Couragion Corporation ("Couragion"). By using our Products, you explicitly accept the collection and use of your data as described in this Privacy Policy.

Couragion provides online career coaching tools that enable students to learn about careers in science, technology, engineering and math. The collection of information from our users is inherent in the experience we provide. Couragion is committed to protecting the privacy of our users, and strives to provide a safe, secure user experience.

To revoke your consent, please click here to contact us. If you do revoke your consent, your account and personally identifiable information will be deleted.

We do not rent, sell, or otherwise provide your personally identifiable information to third parties without your consent. All information that you provide will be protected with industry standard protocols and technology.

Information We Collect

We collect information about you when you use our Products. Depending on the Products you use, we collect:

  • Student's contact information such as name and email address
  • Information about student's interests and values
  • Student's birth date, zip code, gender and ethnicity
  • Credit card number for billing information

Registration

In order to become a user, you must provide us the following information to create an account:  name, email address, and password. Without this minimal amount of information, you cannot create a Couragion account. Like other passwords, you should choose one that is known only by you.

Profile Information

Once you become a user, you must provide additional information to your profile describing your skills, interests, and values.

System Information

We automatically collect information about how you use our sites and mobile applications, the areas of our site that you visit, as well as information about your computer or mobile device including your IP address, device ID, physical location, browser and operating system type, and referring URLs. This information is used for the operation of the service and to maintain quality of the service, as well as for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.

Compliance with the Children’s Online Privacy Protection Act (“COPPA”)

Couragion complies with COPPA. We obtain verifiable consent in accordance with Federal Trade Commission guidelines before collecting any personal information. If you are under the age of thirteen, your parent / guardian / educator has reviewed this policy and has given their verifiable consent. As a parent / guardian / educator, you have the right to control what personal information is collected from your children who are under age thirteen.

We will not require a Child to disclose more information than is reasonably necessary. However, the collection of personal information is inherent to our Products. If you do not consent to our collection and use of your Child’s personal information, then do not use our Products.

As a parent / guardian / educator, you have the right to review your Child’s personal information, direct us to delete it, and refuse to allow us to collect any additional personal information. If you refuse or revoke your consent, your Child’s account will be deleted and they will not be able to access our Products. If you would like to review or delete your Child’s personal information, or if you believe consent has been given without your authorization, simply contact us using the information below:

Couragion Corporation - Attn: COPPA Request
649 Marion Street, Denver, CO, 80218

Other Compliance

Microsoft Azure (our hosting supplier) provides compliant, independently verified cloud services and regular audit reports in order to meet legal and regulatory requirements for the following compliance programs:  ISO 27001/27002, SOC 1/SSAE 16/ISAE 3402 and SOC 2, Cloud Security Alliance CCM, FedRAMP, FISMA, FBI CJIS (Azure Government), PCI DSS Level 1, United Kingdom G-Cloud, Australian Government IRAP, Singapore MTCS Standard, HIPAA, EU Model Clauses, Food and Drug Administration 21 CFR Part 11, FERPA, FIPS 140-2, CCCPPF, and MLPS.

How We Store and Retain Information

Your data is submitted to Couragion Corporation and is hosted on Microsoft Azure servers. We retain the information we gather about you in an effort to make repeat use of our Products more efficient, practical and relevant. You may review or update your profile information at any time by logging into your account.

Couragion will retain your personally identifiable information for so long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this agreement.

If you would like to close your account, please contact us by email at info@couragion.com or by phone at 720.460.1744. We will send you an email to confirm that your personally identifiable information has been deleted. We will respond to information access requests within 30 days. If we require additional time, we will acknowledge receipt of your request within 30 days and promptly supplement our response within the time period required by applicable law.

How We Use Information

We use the information we collect to provide our services, operate and improve our Products, and foster a positive user experience. Our Products include the display of personalized content relating to your career experience and interests. By registering with Couragion and managing your profile, you have consented for us to use your information in the following ways:

  • To create your personalized quest map of careers that show best fit, lower fit, values fit, and work fit
  • To recommend next steps in the exploration and pursuit of best fit careers
  • To become eligible to special incentives and giveaways that align to best fit careers

Security

In order to help secure your personal information, access to your data on Couragion is password-protected, and sensitive data is protected by encryption, such as the Secure Sockets Layer (SSL) protocol. To protect any data you store on our servers, Couragion regularly audits its system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we treat your personally identifiable information, or in the Privacy Policy document itself, we will display a notice on the Couragion website. If you object to any of the changes to our terms, and you no longer wish to use Couragion, you may close your account.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us online or at:

Couragion Corporation
649 Marion Street, Denver, CO, 80218
 

Last revised on April 4, 2016.